QA Team Lead
Control Risks, Panama
Job Description
Control Risks is a specialist risk consultancy that helps to create secure, compliant and resilient organizations in an age of ever-changing risk. Working across disciplines, technologies and geographies, everything we do is based on our belief that taking risks is essential to our clients’ success.
We provide our clients with the insight to focus resources and ensure they are prepared to resolve the issues and crises that occur in any ambitious global organization.
We go beyond problem-solving and give our clients the insight and intelligence they need to realize opportunities and grow. From the boardroom to the remotest location, we have developed an unparalleled ability to bring order to chaos and reassurance to anxiety.
The QA Team Leader role is responsible for assessing software quality to our online solutions through manual and automated testing.
The QA Team Leader must ensure that the team of QA engineers are on the right track all the way in the project, resolving conflicts across team, review the schedules and plans, mitigation of the risks, checking quality in phases, update management, build a challenging and motivational environment.
The QA Team Leader will also take responsibility for ensuring all development tasks meet quality criteria through test planning, test execution, quality assurance and issue tracking. It is important for him/her to oversee the delivery and maintenance of automated scenarios and frameworks based on industry best practices.
Requirements
- Responsible for Defining QA strategy, approach and execution in development projects.
- Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA team.
- Direct the development of the QA strategy, methodology, discipline and framework. Driving and improving the QA team in areas of automated testing and agile testing.
- Work with QA staff, Business Analysts, Delivery Managers, Software Development Team Leaders, and Head of Development to develop and execute QA strategies to meet and exceed department and corporate quality goals.
- Provide leadership and technical expertise in Test Automation, Testing Methodologies, Testing Processes, Tools and Techniques across the teams.
- Ensuring that the development teams adhere to the principles, guidelines and best practices of the QA strategy as defined.
- Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation according to industry standards and best practices.
- Building and maintenance of quality standards as well as enforcing technical and testing standards.
- Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.
- Gather and present testing metrics and testing activities for the projects to key stakeholders.
- Ensure the proper usage of available tools to gain the maximum benefit of the QA effort. This includes testing tools for functional, performance, automation, etc.
- Manage training and continuous learning of QA staff by means of short courses, conferences, meetups, certifications, etc.
- Be accountable for the test automation projects, mentor, and provide leadership to the QA automation developers.
- Participate in interviews, induction, training and performance evaluation of all QA staff.
Essential
- QA Management experience across multiple projects, off-shore and in-house.
- Be a strong leader with experience in implementing and shaping the company’s QA processes and strategies.
- Have strong technical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment.
- Strong communication skills with all the key stakeholders to ensure QA vision is understood and implemented correctly.
- Excellent communication skills in both English and Spanish.
- Excellent communicator, influencing skills and negotiation skills to get management buy-in on ideas and concepts.
- Able to communicate with all levels of management and peers within the organization.
- Build and maintaining relationships.
- The ability to prioritize work and tasks under pressure.
- Ability to handle conflict effectively.
- Strong knowledge of software QA methodologies, tools and processes.
- Experience in writing clear, concise, and comprehensive test plans and test cases.
- Excellent knowledge of Risk Management, Risk Identification and Risked Based Testing.
- Experience managing testing departments or testing functions, managing large and comple