Remarkably performed LAN/WAN (implementation and support) rollout in record time to respond to changing business needs for offices in Sydney. Worked as a member of the implementation team of 4 people, reporting to the team leader
Provided leadership, technical direction and tactical direction for the provision and ongoing improvement of IT delivery and support services in a 24/7 work environment, and assisted management in developing an operational framework to ensure that established IT support service standards are maint